Privacy Policy
Effective Date: 05/01/2025
At NovaNectar&Co, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide when you use our website.
1. Data Controller
The data controller responsible for your personal information is:
NovaNectar&Co
Traverse City, MI 49686
Email: customerservice@novanectarco.com
Phone: (231)534-0464
2. Information We Collect
When you visit or interact with our website, we may collect the following personal information:
• Full Name
• Email Address
• Shipping/Billing Address
• Phone Number
This information is collected through forms you fill out (such as contact forms, order checkouts, or newsletter sign-ups).
3. How We Use Your Information
We collect your personal information for the following purposes:
• Customer Retention: To provide personalized experiences, offer promotions, and keep you informed about our services or products.
• Order Fulfillment & Shipping: To process your orders, deliver your purchases, and provide order updates.
• Customer Support: To respond to your questions, requests, or concerns.
• Legal Obligations: To comply with legal, regulatory, or tax requirements.
4. Data Security
We implement appropriate security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet is 100% secure.
5. Your Rights
You have the right to:
• Access the personal data we hold about you
• Request correction or deletion of your data
• Withdraw consent to data processing (where applicable)
• Lodge a complaint with a data protection authority
To exercise any of these rights, please contact us at customerservice@novanectarco.com
6. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
NovaNectar&Co
Email: michelle.stagman@novanectarco.com
Phone: (231)534-0464
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